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Ordering and payments

Ordering:

Can I also place an order via email or phone?
If you can't manage to order through the website yourself, you can always send us an email or call us about placing your order.
We will be happy to help you. After discussing your order, you will receive an order confirmation from us by e-mail, which will contain a payment link and through that link you can easily pay for your order. Then you will receive a payment confirmation.

Do I get an order confirmation?
Yes, immediately after placing your order you will receive an order confirmation.
This contains an overview of the items and their quantity.
The order number, your address information and prices.

Payment:

How can I pay for my order?
We offer several payment methods*

  • iDeal (only the Netherlands)
  • Paypal (surcharge)
  • Klarna post-pay (surcharge)
  • Mastercard
  • Visa
  • Bank transfer
  • Bancontact
  • KBC
  • Sofort Banking
  • Belfius
  • Cartes Bancaires
  • EPS
  • American Express
  • Giro Pay
  • Maestro
  • Paysafecard

*Only when using iDeal and bank transfer we do not charge a surcharge.


What if my payment is not successful?
If your payment is not completed successfully, the order will not be processed. Only paid orders will be processed.
Have you placed an order but not sure if the payment was successful? Do not hesitate to contact us and we will see what we can do for you.

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